Autolog Trimmer Optimizer update & new controls
Ledwidge Lumber Co. Ltd., Enfield, Nova Scotia
Posted on February 18, 2019
Ledwidge Lumber is a family-owned business since 1943 and is one of Nova Scotia’s largest lumber producers. Their primary product is 7-9-foot SPF lumber in 2x3, 2x4, 2x6 and 2x8 dimensions. Since their second rebuild in 1988 after the mill burnt to the ground, they have been going strong producing over 55 million fbm annually.
Ledwidge Lumber was being challenged with obsolete and outdated technology and turned to Autolog as we were able to provide them with an upgrade to their trimmer optimizer, along with the controls, while using their existing 1" scanner heads. According to Ledwidge, Autolog has never failed to provide service or support to them, even with a system that was 20 years old.
When asked how they would compare the new system versus the previous one, Mark D. Mcgrath, General Manager at Ledwidge Lumber Co. Ltd. explained that although they only did a partial upgrade, there is a large increase in grade quality accomplished from the upgrade, a better optimization was noticed from day one and that there is a much greater confidence in the system’s reliability.
As always, we have been proud to say that we use Autolog for our lumber optimization and feel the quality is top in the industry, quoted Mr. Mcgrath.
Customer experience is of the utmost importance to Autolog; our client’s needs come first, from the initial contact to our 24/7 after-sales service and support, we approach every project with a desire to understand our customer’s need and to deliver accordingly.
Mr. Mcgrath at Ledwidge Lumber highly recommends Autolog and rated the overall quality of our service as a 10 out of 10, noting the best feature of Autolog’s system is a tie with their service and optimization.